
We are here to help you
Whatever you need, count on us, before, during and after the journey. We propose several ways to contact us.
We answer your questions immediately
We recommend that you read the frequently asked questions, as many of your questions are already answered immediately

COVID 19
Is the money returned if for COVID reasons travel is not allowed?
Given the mobility restrictions, the refunds of the payment and signal that have been made from the hired shelters will be made.
What measures are taken in the shelters?
Actualmente no se aplican medidas específicas en los refugios. Si que disponen de gel hidroalcólico para facilitar la limpieza de manos.
What should I do if after staying in a shelter I am positive?
You must immediately contact the refuge indicating your full name and the day you were at the refuge.

Services
Why should I contract the crossing with you?
Te ayudamos antes y durante la travesía. Cualquier duda estamos aquí para facilitarte lo que necesites. Además te aseguras plaza en los refugios más demandados del los Pirineos. Podrás disponer de un lote de productos, camiseta, Buff original, bosa estanca porta móvil porta documentos, botiquín , entre otros, además del map and passport that certifies that you have done the official Trekking. You will have extra services in the shelters and you will be geolocated at all times during the journey in which there is hardly any mobile coverage.
What gifts does the welcome pack include?
Salewa technical t-shirt
Original buff
Mapa Alpina
Guía de la travesía
Taza oficial
Box of infusions Yogi Tea "Finest Selection"
Barrita energética Kern Pharma
What services does the welcome pack include?
Emisora de radio frecuencia
Bebida bio de bienvenida en cada refugio, de la marca Yogi Tea
Official tracks in .GPX format
Hot shower
Mobile charging
Where will I find the stamp in each shelter to mark my passport?
At the reception of each shelter
Can I do it on my own?
If you can, although you must take extreme precautions because during the itinerary there is hardly any coverage and in front of an accident you will have to climb a peak or hill to notify the emergency services.

Bookings
Do I have a mountain license, is there a discount?
Los packs que se muestran en la web son de precio único para federados y no federados.
How can I make a reservation at the shelters?
Through the web, indicate the date you want to sleep the first night, the number of nights and people and in the shelters you want to be. If you have questions you can call us and we will help you 678662230

Crossing
What stages are the most common?
Usually from shelter to shelter
In what sense should I make the journey?
In the sense you want.
What time of year is recommended?
A partir de mediados de junio hasta octubre.. Hay que avaluar la presencia de nieve al principio y fin de temporada.
Is the route marked?
There are no marks on the ground. We will give you a map and a very descriptive guide of the route. We will also send you the official tracks.
Are there fountains on the way?
We recommend leaving each shelter with water. The water that you will find during the journey is untreated water and depending on each one it can cause discomfort.

Shelters
What should I wear to sleep?
In all the shelters there are blankets. We recommend the use of the sheet sack and a pillowcase.
Are there hot showers?
Yes and they are included in the price. Please we must be responsible for taking short showers.
How are the bedrooms distributed?
Each refuge has its own distribution. They are all bedrooms with bunk beds
I have food allergies or intolerances
When making the reservation you must indicate it in the comments field.
What time do you have to arrive at the shelter?
At 7pm they give dinner, you must arrive before to check in. Remember that outside these hours the place is not guaranteed even if it is reserved. In case of delay, you must notify the refuge so they can wait for you.
Is there public wifi in the shelters?
Not in most shelters
Can I charge my mobile?
There is a strip that you can plug in your mobile.